About the Awards

Key Dates

  • Entry Deadline19th October 2017
  • Finalists Announced31st October 2017
  • Awards Finals and Ceremony16th January 2018
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What are the Awards?

The Gulf Customer Experience Awards recognise great customer experience across the region with the Finals and Awards Ceremony being the culmination of an engaging and exciting awards journey for all participants.

Due to Digital having an increasing relevance in the Gulf, the Gulf Digital Experience Awards have been designated to give the digital arena the recognition it deserves and give YOU the opportunity to showcase all the amazing things you are doing to deliver exceptional customer experiences. Moreover, delivering a great employee experience is your win-win ticket to achieving great customer experiences.

The Gulf Employee Experience Awards are introduced to recognise the hard work, leadership and focus that goes on behind the scenes, out of customers’ view, to ensure not only great customer experience but great business results too.

Who can Enter?

Organisations, teams, individuals - leaders, managers, inspiring people! There are 38 categories to choose from including Sector, Discipline, and People as well as the Digital Experience and Employee Experience Categories too!

Why Enter?

Entering Awards brings many benefits to your business. This unique daytime event, enables businesses from across the Gulf to compete for the ultimate accolade in the world of customer, digital and employee experience. Participating in the Awards is not just about competing and celebrating best practice. These Awards offer a unique opportunity to network with other key players from across the region and to hear what others are doing to solve problems within their country or particular sector.

How can I get involved?

It’s simple and straightforward – how to enter! - hoose your category(ies) and then complete the online information required about you and your organisation to pay for and access your online Entry Form. Then take your time over completing the online Entry Form – write a bit, save it and keep coming back until you're ready to submit!

When is the Event?

The Awards will be held on 16th January 2018 in Dubai, UAE. With different guest options (Entrant, Judge and Day Guest) you can be sure that the awards will be a memorable day for you.

Where will the Awards take place?

The Awards will be held at one of Dubai’s prestigious Hotels.