Previous Finalists

The Finalists for the Gulf Customer and Digital Experience Awards 2016 are listed below.


The Awards Finals and Ceremony took place on 18th January 2017 in Dubai.


Financial/Insurance Services: Banking and Investment

Dubai Islamic Bank
Emirates NBD
RAK Bank
RAK Bank

Professional Services/SME

RSA Logistics
Corporate Business Services (CRM)

Retail

Better Life
aswaaq LLC

Government Services

General Directorate of Residence & Foreigner Affairs Fujairah
Saudi Post
Eastern Province Municipality (contact)

Wellbeing and Health

NMC Royal Hospital, Khalifa City
Confidential

Contact Centre

Eastern Province Municipality
Abu Dhabi Commercial Bank (ADCB)
Saudi Telecom Company (STC)
RAK Bank

Client Relationship Management

Maersk Kanoo (UAE) LLC
Corporate Business Services

Insight & Feedback

Emirates NBD
Abu Dhabi Commercial Bank (ADCB)

Business Change or Transformation

Emirates NBD
Abu Dhabi Commercial Bank (ADCB)
Hellmann Worldwide Logistics
Protiviti

New Product, Product Improvement

Commercial Bank of Dubai
Emirates NBD (financial)
Confidential
RAK Bank (financial home in one)

Customer Experience Professional

Ziad Elbatal - Saudi Telecom Company (STC)
Confidential

Customer Experience Team

Emirates NBD
Saudi Telecom Company (STC)

Best Application

Saudi Telecom Company (STC)
Confidential

Best Integrated Approach

Saudi Telecom Company (STC)
RAK Bank

Best Internal Use of Digital

Abu Dhabi Commercial Bank (ADCB)
Etisalat
RAK Bank
RAK Bank

Digital Strategy

Jumeirah
Novo Cinemas
Saudi Telecom Company (STC)
eTree

Digital Pioneer

Saudi Telecom Company (STC)
RAK Bank

Digital Agency

User Vision
eTree

Digital Experience Professional

Ziad Elbatal - Saudi Telecom Company (STC)
Rayan Tarraf - Novo Cinemas

Digital Experience Professional Woman

Heba AlSamt - Dubai Media Inc.
Confidential

Digital Team

Saudi Telecom Company (STC)
Dubai Media Inc.

Employee Engagement

Citymax Hotels
Etisalat
RSA Logistics
Biz Group FZ LLC
Saudi Telecom Company (STC)

Employee Engagement - Financial Services

RAK Bank
National Bank of Fujairah
Abu Dhabi Commercial Bank (ADCB)

Employee Insight and Feedback

National Bank of Fujairah
Confidential
Etisalat (engagement)

Nationalisation (eg Emiratisation, Saudization, Omanisation)

Abu Dhabi Commercial Bank (ADCB)
Confidential

Inspiring Leader of the Year

Ziad Elbatal - Saudi Telecom Company (STC)
eTree

HR Team of the Year

Etisalat
National Bank of Fujairah

The Finalists for the Gulf Customer and Digital Experience Awards 2015 are listed below.


The Awards Finals and Ceremony took place on 20th January 2016 in Dubai.


Automotive, Travel and Transport

Arabian Hala Company “AVIS KSA franchise”
SAC featuring MG

Financial/Insurance Services: Banking and Investment

Dubai Islamic Bank
Qatar Islamic Bank

Professional Services / SME

Galadari Motor Driving Centre
Careem Networks

Retail

aswaaq

Hospitality, Leisure & Entertainment

Fairmont The Palm w/ Staytus
Ramada Downtown Dubai
Hospitality Development Company (HDC)

Government Services

Federal Customs Authority
Dubai Police
Dubai Smart Government Department
Sharjah Police

Technology and Telecoms

EPICOR
Doga Schools

Education

Doga Schools
British Orchard Nursery (BON)

Wellbeing & Health

Aster Pharmacy Group
Cryo Health
NMC Healthcare

Contact Centre

Dubai Municipality
Qatar Islamic Bank
Commercial Bank of Qatar

Client Relationship Management

Damas Jewellery
Emaar Community Management

Insight & Feedback

Damas Jewellery
King Fahad Medical City
Dubai Municipality

Employee Engagement

British Orchard Nursery (BON)
National Bank of Fujairah

Business Change or Transformation

Damas Jewellery
King Fahad Medical City
HSBC Bank Middle East
Dubai Police
National Bank of Fujairah
National Bank of Fujairah

New Product, Product Improvement

Nisfud Gida San. ve Tic. A.S.
Galadari Motor Driving Centre
Al Fardan Exchange
Qatar Islamic Bank
Air Liquide Middle East

Customer Experience Professional

British Orchard Nursery (BON)

Customer Experience Team

Computer Care
National Bank of Fujairah
Qatar Islamic Bank

Best Application

Emirates w/ User Vision
Al Fardan Exchange
Qatar Islamic Bank
845 National Bank of Fujairah
840 National Bank of Fujairah

Best Integrated Approach/ Best Use of Mobile

SAC featuring MG
Commercial Bank of Dubai
Doga Schools

Best Internal Use of Digital

AW Rostamani Group
Sharjah Police
Arabian Hala Company “AVIS KSA franchise”

Best Use of SEO

Contax Partners DMCC
Commercial Bank of Dubai

Digital Agency / Digital Pioneer

User Vision M.E.N.A.
aafaq islamic finance

Digital Team

Synechron Technologies
Dubai Police