- Entry Deadline19th October 2017
- Finalists Announced31st October 2017
- Awards Finals and Ceremony16th January 2018
THE ROAD TO BECOMING A CERTIFIED CUSTOMER EXPERIENCE PROFESSIONAL
Did you know that Customer Experience (CX) is now recognised globally as a profession? Have you ever wondered what it means to be Chief Customer Officer or Chief Experience Officer?
In the webinar he held, Ian Golding walked you through the six CCXP competencies – allowing you to understand the level of knowledge you need to possess to achieve the accreditation – as well as a description of the process to become a CCXP (Certified Customer Experience Professional).
Ian also shed the light on the two different ways he delivers knowledge transfer training in public courses or in house.
In case you missed the webinar, please fill out the form below and access your FREE webinar recording and presentation.