KEY DATES

Awards Experience

The Awards Finals

The Awards are a full-day experience, held in Dubai on 16th February 2021.

From 9am to 1pm, finalists present their initiatives in front of independent judging panels: this is the Awards Finals. Many of these presentations are open to spectators, so you’ll have the opportunity to see dozens of examples of top customer experience throughout the day.

Before or after your presentation, you can network with hundreds of other CX professionals, sharing knowledge and potentially forging new business relationships!

During Kantar’s research, it also emerged that our customers would like to hear from CX specialists during the Finals, so we’re organising what we are calling #CXtrendstalks.

8 leading specialists from highly respected organisations will share their research and opinions on what is hot in CX and what is not. We’ll be announcing the speaking line-up soon.

Could this be you?

Throughout the day, you’ll have the chance to learn, connect - and win!

The Awards Ceremony

Once the presentations are finished, we will all come together for the Awards Ceremony. Featuring a keynote speaker, musical entertainment plus, of course, the announcement of the winners, it’s an extraordinary celebration of the achievements of CX professionals across the Gulf region.

In our experience, those who attend with their teams have the best Awards experience. Celebrating your CX success with those that made it possible makes the whole event more special.

This is your chance to get recognition for your CX efforts, and gain a greater appreciation for the progress made in customer experience over the last year. We hope you can join us!

Spend more, save more!

Early Bird Prices ( ends 14th January 2021)


Individual Ticket AED 1799

Save 18% on the full price.
Half a table of 5 places AED 8545

Save 22% on the full price.
Table of 10 AED 16191

Save 26% on the full price.

Regular Prices (4th February 2021)


Individual Ticket AED 2199


Half a table of 5 places AED 10445


Table of 10 AED 19791


At the event, you can maximise your exposure by becoming a sponsor or exhibitor.

Find out more