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Awards Experience

The Awards Finals

The 2021 GCXA™ is a hybrid ONLINE and LIVE two-day experience, held in Dubai on 15th and 16th February.

From 9am to 1pm on 15th February, Finalists present their initiatives in front of independent judging panels.Many of these presentations are open to spectators, so you’ll have the opportunity to see dozens of examples of innovative Customer Experience strategies throughout the day.

Before or after your presentation, you can network with hundreds of other CX professionals, sharing knowledge and potentially forging new business relationships!

Through Kantar’s research on previous Awards International events, it emerged that our customers like to hear from CX specialists during the Finals, so we’re organising what we are calling #CXtrendstalks.

Eight leading specialists from highly respected organisations will share their research and opinions on what’s hot in CX and what’s not. We will be announcing the line-up of speakers soon!

Throughout this unique hybrid online and live event, you’ll have the chance to learn, connect - and win!

The Awards Ceremony

On 16th February, we will come together for the gala Awards ceremony in Dubai. Featuring a keynote speaker, musical entertainment, and of course the announcement of the Winners, it’s set to be an extraordinary celebration of the achievements of CX professionals across the Gulf region.

Those who attend in-person with their teams will have the best Awards experience, as they celebrate CX success with the people who made it possible.

This is your chance to get recognition for your CX efforts, and gain a greater appreciation for the progress made in Customer Experience over the last year. We hope you can join us!

For the best finalist experience, it is recommended to purchase tickets to the event. However, this is not mandatory.

For those who do not book tickets, one person from an organisation can present the entry to the panel of judges in their category/ categories.   

Access to open presentations from other finalists, participating in CX Trend Talks events, or attending the awards ceremony will not be available for those who have not booked tickets.

Any category winners who have not purchased tickets will be charged if they wish to receive a trophy.

Spend more, save more!

Early Bird Prices ( ends 14th January 2021)

Individual Ticket AED 1799

Save 18% on the full price.
Half a table of 5 places AED 8545

Save 22% on the full price.
Table of 10 AED 16191

Save 26% on the full price.

Regular Prices (4th February 2021)

Individual Ticket AED 2199

Half a table of 5 places AED 10445

Table of 10 AED 19791

Book Now

At the event, you can maximise your exposure by becoming a sponsor or exhibitor.

Find out more