Gulf CX Week


All CX experts in one place

For the first time ever, in the Gulf region will be held a CX Week organized by Awards International. During 5 days we will gather all CX experts from the region and beyond to learn and celebrate customer experience results.


Gulf CX Week now featuring CXInspired®. Awards International® is proud to be working in partnership with European Customer Consultancy on the report which will realise our long-term ambition to extract and share best practice from the thousands of entries in our awards library. Two reports, CXInspired® Organisations and CXInsprised® Leaders, will provide specific examples of actions to take to design such experiences and importantly lay down the commercial benefits delivered through these approaches.
CX Training in Arabic with Olga Budieri


  • FEB 14

    CX Training in Arabic with Olga Budieri

Olga Budieri will provide one day of CX Training in Arabic. She has more than 12 years of experience in transportation and logistics with one of the largest companies in the region.

It is the ideal opportunity for project managers who want to learn more about how to develop the customer experience, those responsible for managing websites or applications who want to develop their skills in this area, and for entrepreneurs who want to understand the core courses in the field of customer experience.

Find out more

CXPA Networking Meeting


  • FEB 15

    CXPA Networking Meeting

Our Global Partner, Customer Experience Professional Association (CXPA) will deliver insights and knowledge for all Customer Experience practitioners and professionals. By attending the Networking Meeting, you will have the chance to meet and connect with many CX professionals and to learn from the best once!

Founded in 2011, the Customer Experience Professionals Association is the premier global non-profit organization dedicated to the advancement and cultivation of the Customer Experience profession.

Register your interest
Awards Finals and Ceremony


  • FEB 16

    GCXA 21 Awards Finals and Ceremony

No matter if you are finalist, judge or a guest, you will enjoy the Awards Finals and celebration at the Awards Ceremony. The GCXA™ celebrates the incredible work done by CX professionals across the Gulf - and gives you a chance for recognition!

At the Awards Finals, finalists will pitch their initiatives to the judging panels. Then, in the afternoon, we gather together for the Awards Ceremony. This is a chance to celebrate CX success and hear about the amazing progress many companies had over the last year.

Early Bird Entry Deadline: 22nd October

Entry Deadline: 7th December

How to enter

CX Masterclasses

DAY 4 and Day 5

  • FEB 17

    CX Masterclasses Day 1

  • FEB 18

    CX Masterclasses Day 2

Designed by Ian Golding, world-renowned Customer Experience Specialist, all graduates of the course will be given case studies, exercises and stories that bring to life the skills needed to succeed as a CX professional.

Ian is a highly influential freelance Customer Experience consultant. He advises leading companies on Customer Experience strategy, measurement, improvement and employee advocacy techniques and solutions. He is also an internationally renowned speaker and blogger on the subject of customer experience.