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Gulf CX Week


CX experts all in one place

Awards International® is excited to host the Gulf CXA® as part of Gulf CX Week.

Join us for 5 days of events featuring the Gulf’s foremost CX experts and professionals.


Awards International® is working in partnership with the European Customer Consultancy on reports which will feature best practice from the thousands of entries in our awards library from companies across the globe.

Two reports, CXInspired® Organisations and CXInsprised® Leaders, will provide specific examples of affirmative actions to take as part of your organisation’s CX design, and will lay out the commercial benefits delivered through these approaches.
CXPA Networking Meeting

  • FEB 15

    CXPA Networking Meeting

Our Global Partner, the Customer Experience Professional Association (CXPA) will deliver insights and knowledge for all Customer Experience practitioners and professionals. By attending the Networking Meeting, you will have the chance to connect with many CX professionals and learn from the very best.

Founded in 2011, the CXPA is the premier global non-profit organization dedicated to the advancement and growth of the Customer Experience sector.
Register your interest

Awards finals and ceremony

  • FEB 15

    GCXA 21 Awards Finals

  • FEB 16

    GCXA 21 Awards Ceremony

The Gulf CXA™ celebrates the incredible work of CX professionals across the Gulf.

Finalists will present their initiatives LIVE Online on the 15th, before winners are revealed at the in-person awards ceremony in Dubai the following day, February 16th.

CX Masterclasses

  • FEB 17

    Ian Golding’s CX Framework Day 1

  • FEB 18

    Ian Golding’s CX Framework Day 2

Designed by Ian Golding, world-renowned Customer Experience Specialist, this masterclass offers case studies, exercises, and best practice to establish the skills needed to succeed as a CX professional.

Ian is a highly regarded freelance consultant and author who advises leading companies on CX strategy, measurement, improvement, and employee advocacy solutions. His CX Framework masterclass, offered in English, is a must for all aspiring professionals.


CX Training in Arabic with Olga Budieri

  • FEB 17

    CX Training in Arabic with Olga Budieri

  • FEB 18

    CX Training in Arabic with Olga Budieri

Jordan-based Olga Budieri is Global Head of CX for logistics giant Aramex, and one of the most prominent authorities on CX in the Gulf.

A global keynote speaker and in-demand CCXP with over 12 years’ experience under her belt, Olga will offer essential insight into customer needs for anyone in business keen to boost their CX offering - all in Arabic!

Ideal for entrepreneurs, project managers, or anyone in business with a desire to succeed and significantly grow their customer base.