CXTrendTalks™ features 2 sessions from CX experts who will be talking about RESEARCH and OPINION on the future of business and CX, what is going on, what is going to be happening and what we need to be doing about it.
Awards International is proud to present world leading CX experts from some of the foremost thinking organisations.
Watch out for announcements of speakers and more on what they will be talking about. Book tickets to watch the speakers and attend the awards ceremony, live or LIVE Online from start to finish.
Agenda - 16th February
|12:00 - 12:30||Pre-lunch drinks|
|12:30 - 12:40||Awards ceremony opening|
|12:40 - 13:30||Gala lunch|
|12:40 - 13:30||Online - Ian Golding, CCXP|
TOPIC: THE FUTURE OF CX PROFESSION
|13:30- 14:00||Frans Reichardt, The Customer Listener|
TOPIC: KISSING A CACTUS
|14:00- 15:30||Winners announcement|