How to Enter

Reasons to enter

Top 3 reasons to enter

  • Our NPS score is +72, with 80% of guests saying they would recommend the Awards*
  • A full-day celebration of customer experience: presentations throughout the day followed by a glamorous Awards ceremony in the afternoon
  • Detailed feedback reports for every finalist

During the early bird period, which ends on 22nd October , entry is AED 1799. You can also enter additional categories for AED 999 when the order is made together.

After 22nd October , entries are AED 2199 and additional categories are AED 1099.**

*Research conducted for UK Customer Experience Awards
**VAT of 5% added to all prices.

Enter Now
How to enter the Awards

Start Journey

  • 1

    Book a call with Consultant

    Our Awards Consultants will make your journey award winnings.
    Book a call
  • 2

    Nominate Your Initiative

    Nominate the category/categories of your choice and receive access to the Online Portal, where you submit your entry form
  • 3

    Submit Your Entry

    Write your entry, which counts for 50% of your final score. Make use of our free case studies, articles and webinars, then submit on the Online Portal
  • 4

    Finalists Announcement

    Get shortlisted by a panel of our most prominent judges

Enter Now
How to enter the Awards

After Entry Deadline

  • 5

    Book Your Seats at the Awards

    We find it’s best to celebrate your CX success with the whole team!
  • 6

    Prepare Your Presentation

    Get ready to present before our panel of independent judges. The presentation should bring your initiative to life, and counts for 50% of your final score
  • 7

    Present Your Initiative and Enjoy the Awards

    As well as presenting your initiative, you can enjoy a memorable day of celebration, learning and networking at the Awards Finals in Dubai!
  • 8

    Receive Your Feedback Report

    Containing competitors’ scores and judges’ comments, your feedback report will give you detailed, specific feedback that will help you refine your strategy going forward

Find out more

Plan2Win Document

Everyone who enters the Awards deserves the chance to do well. That’s why we’ve prepared a Plan2Win document. With tips on category selection and writing a successful entry, it’s a great guide for your Awards journey!


Other valuable resources

Find all the resources you need including: webinars, guides, case studies


Frequently asked Questions

Find your answer