In order to keep the Awards fair and transparent, we always invite independent judges to assess each category. Becoming a judge is a fantastic opportunity to learn about the latest CX developments, network with other professionals and offer your feedback on the entries.
Many return each year, to see how the industry has moved forward and what new CX ideas are circulating. One has judged with us 20 times!
We always give 100% to create the ultimate awards experience, not just for the entrants, but for judges as well; the idea is to offer each participant a chance to develop and grow professionally.
Last year, we also founded The Judge Club, where our most experienced judges get together to review the judging process and make recommendations for future improvements.
Many return each year, to see how the industry has moved forward and what new CX ideas are circulating. One has judged with us 20 times!
We always give 100% to create the ultimate awards experience, not just for the entrants, but for judges as well; the idea is to offer each participant a chance to develop and grow professionally.
Last year, we also founded The Judge Club, where our most experienced judges get together to review the judging process and make recommendations for future improvements.
Judges
Rachael Abitogun
Director of Customer Experience
Gamar Moaminah
Section Head Contact Center Operations
