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Meet the Judges

In order to keep the Awards fair and transparent, we always invite independent judges to assess each category. Becoming a judge is a fantastic opportunity to learn about the latest CX developments, network with other professionals and offer your feedback on the entries.

Many return each year, to see how the industry has moved forward and what new CX ideas are circulating. One has judged with us 20 times!

We always give 100% to create the ultimate awards experience, not just for the entrants, but for judges as well; the idea is to offer each participant a chance to develop and grow professionally.

Last year, we also founded The Judge Club, where our most experienced judges get together to review the judging process and make recommendations for future improvements.
Join the Judge Club here


Rachael Abitogun

Director of Customer Experience

Gamar Moaminah

Section Head Contact Center Operations