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KEY DATES

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Meet the Judges

In order to keep the Awards fair and transparent, we always invite independent judges to assess each category. Becoming a judge is a fantastic opportunity to learn about the latest CX developments, network with other professionals and offer your feedback on the entries.

Many return each year, to see how the industry has moved forward and what new CX ideas are circulating. One has judged with us 20 times!

We always give 100% to create the ultimate awards experience, not just for the entrants, but for judges as well; the idea is to offer each participant a chance to develop and grow professionally.

Last year, we also founded The Judge Club, where our most experienced judges get together to review the judging process and make recommendations for future improvements.
Join the Judge Club here

Ambassadors

Mohamad El Hinnawi

Partner - Experience Management and Digital Practice Leader

Judges

Faran Niaz

CEO and Founder

Edwin Best

Owner

Lama Shanti

Head of Digitization and Customer Experience Department

Matthias Marino

Managing Partner

Lynn Baker

Managing Director

Omnia Ahmed

Head of Customer Experience UAE

Dario Nabavian

CX Solutions Strategist

Hamad ALMansouri

Managing Director

Serra Karaca Tileylioglu

Customer Experience Strategy Manager,Emirates Integrated Telecommunications (Du Telecom)

Carolyn Manyapye

VP of Innovation

Gustavo Morales

Director of Engineering

Massimo Brebbia

Vice President at Atlantic Navigation Holding

Piyali Chatterjee Konar

Senior Vice President- CX/UX Practice Head

Riadh Boukhris

Founder and CEO

SANJEEV AGGARWAL

HEAD BUSINESS EXCELLENCE, CX AND DIGITAL TRANSFORMATION

Ali Barham

Training & Quality Manager

Ali Siddiqui

EMEA Channel Partner Service Excellence Manager

Anand Nigam

Co-founder

Ehsan Bin Abdullah

Head of Customer Experience Lifecycle Design

Gamar Moaminah

Section Head Contact Center Operations

Khaled Ismail

CEO

Liz Berks

Co-Founder

Moataz Elagizi

Global Customer Experience Professional

Mohammed Aljedae

Director of Customer Experience

Motaz Abdul Mahdi Al Lawati

Department Head Contact Center

Munirathinam Dhananjayan

Founder MD

Praveen Bangera

Senior Manager Customer Experience

Rabih Farhat

Founder & CEO

Ruba Hachim

Consumption Excellence Leader, Customer Success

Yasser Al Eitani

Head of Customer Experience