Awards Chairman - Ian Golding
Ian is a world-renowned CX specialist, whose definitive Masterclasses help professionals unlock their CX potential. We’re delighted to have him on board as Awards Chairman.To keep the Awards fair and transparent, we use independent judges to assess each category. Becoming a judge is a fantastic opportunity to learn about the latest CX developments, network with other professionals and offer your feedback on the entries.
And our judges really enjoy the experience: 100% of those surveyed after last year’s Awards expressed satisfaction with the overall experience!
Many return each year, to see how the industry has moved forward and what new CX ideas are circulating. One has judged with us 20 times!
This year, we’ve also founded The Judge Club, where our most experienced judges get together to review the judging process and make recommendations for future improvements.
Judges 2020
Ian Golding
Global Customer Experience Specialist and Certified Customer Experience Professional
Edwin Best
CRM / CX Expert & Owner
Faran Niaz
GLOBAL HEAD OF CUSTOMER EXPERIENCE
Rima H Ahmed
CFO and Regional Director of Shared Services
Imad Hazeem
Marketing Manager
Marleen van Wijk
Managing Director
Olga Potaptseva
Founding Director
Renata Liuzzi
Managing Partner
Adil Abdullayev
CEO
Aslan Patov
Founder, CEO
Dr. Anil Pillai
Director
Hanane Benkhallouk
Executive Director
Matthias Marino
Business Director
Praveen Nijhara
CEO
Rabih Bou Rashid
Managing Director
Riadh Boukhris
Founder and CEO
Shruthi Boosey Arora
Managing Partner & Director
Ali Khaled Alhashmi
Vice President Human Resources - ADNOC OFFSHORE
Anna Karadimitriou
Vice President
Antonia Oakes
Head Of Customer Experience
Asim Hussain
Founder
Benson Mukandiwa CMgrFIML
Customer Service & CX Expert
Bernadette Wainaina
Director Marketing, Corporate Communications & Customer Experience
Chasan Mochament
Co-founder and CEO
Codin Caragea
Chief Manager, Head of Customer Experience
Daniel Sharaiha
Chief HR and CE Officer
Dawn Ketteringham
Founder
Emad Abuzeid
Manager CX Lead
Emdad Choudhury
Independent CX & Service Quality Consultant
Fawad Younus
Independent Consultant
Hamdi Amawi
Vice President- Sales and Customer Delight
Holly Richardson
Digital and CX Transformation Leader
Izzat A. Husrieh
Customer Strategy Advisory Manager
Karl Escritt
Chief Experience Officer
Magdi Ali
Head of Customer Experience Division
Mohamed Wafik
Customer Experience Manager
Mohammed Aziz
Director - Human Resources
Muhammad JawadUrRehman
Property Manager
Muhammad Mushriff Abdullah
Director
Nathalie Schooling
CEO
Nicholas Griffin
Managing Director | MEAI & APAC
Omnia Ahmed
Head of Customer Experience UAE
Osama Hawamdeh
Independent Customer Experience Consultant
Praful Khabiya
Director of Experience Transformation
Rachael Abitogun
Head of Care
Rami Haffar
Principal
Ryanne van der Eijk
CXO
Sai Narain
Regional Head, Sales and Distribution, Head of International Markets & International Corridors
Salma Sakhnini
CEO
Svitlana Tanasiychuk
CX Transformation Manager
Tarik Albahnini
Head of Customer Care
Tawfiq Al Lawati
General Manager Customer Care
Tom Johnston
Business Unit Director
Yash Sultania
CEO/Founder