Awards Chair: Ian Golding
Ian is a world-renowned CX specialist, whose definitive Masterclasses help professionals unlock their CX potential. We’re delighted to have him on board as Awards Chairman, and also as host for the Awards ceremony.To keep the Awards fair and transparent, we use independent judges to assess each category. Becoming a judge is a fantastic opportunity to learn about the latest CX developments, network with other professionals, and offer your feedback on cutting-edge strategies.
Our judges really enjoy the experience: 100% of those surveyed after last year’s UK Customer Experience Awards expressed satisfaction with the overall experience!
Many return each year to see how the industry has moved forward and what new CX ideas are circulating. Our most experienced judge has successfully made it to the panel 20 times!
This year we founded The Judge Club, where our most experienced judges get together to review the judging process and make recommendations for future improvements at Awards International events.
Ambassadors
Imad Hazeem
Customers' Delight Expert
Marc Karschies, CCXP
Managing Partner
Mohamad El-Hinnawi, CCXP
Partner - Experience Management and Digital Practice Leader
Rania Mehwi, CCXP
Senior Customer Experience Director
Judges
Faran Niaz
CEO & Founder
Edwin Best
Owner
Renata Liuzzi
Managing Partner
Olga Potaptseva
Founding Director
Rima H Ahmed
CFO & Regional Director
Mohammed Al Husary
Co-Owner/Founder and Executive President
Asim Hussain
Founder
Emma Sutton
Senior Director, EMEA Customer Experience Transformation
Lynn Baker
Managing Director
Ali Khaled Alhashmi
Vice President People Relations, ADNOC OFFSHORE
Omnia Ahmed
Head of Customer Experience UAE
Raphael Hergge, CCXP
International Customer Experience Leader
" Nora Regina" Alawneh
Head of Organizational Excellence Department
Bas Verster
Author
Clare Muscutt
Founder and Director
Emdad Choudhury
Independent CX & Service Quality Consultant
Frans Reichardt
The Customer Listener
Hamdi Amawi
Vice President-Retail
Ian Stokol
CX Program Lead
MOHAMMED AZIZ, SHRM-SCP, SPHRi
Customer Experience and Human Resources Executive
Rachael Abitogun
Director of Customer Experience
Riadh Boukhris
Founder and CEO
Sumarie Schreiner, CCXP & ACXS
Founder & Owner
Tom Johnston
Director - Leadership Team
Abdou Fahd
Head of Product Delivery
Ahmed Habeeb
Quality & Processing Manager
Ahmed Maher, Youssef
Managing Partner
Ahmed Seddik
Senior Controller (India & Iraq) - Non Air
Ali Rao
Group CEO
Anas Orwani, CCXP
Customer Journey Executive Manager
Andrea Derman
Client Experience Manager
Berkay Ozkose
CX Sales Strategy & Business Development Leader
Carolyn Manyapye
Regional Customer Relationship Manager
Dan Hnatkovskyy
CEO
Donata Liuzzi
Consultant
Dr.Basmah Omair
Founder/CEO
Eng. Rayan Samman
Patient Experience Director
Eyad Rasheed
Chief Customer Experience Specialist
Feras Hameedaddin
Customer Experience Director
Hunain Shahid
Head - Strategy & Partnerships
Jelena Gradic
President and Founder
Lama Shanti
Head of Digitization and Customer Experience Department
Lorna Radmore
CX Consultant
Maria Jose Jimenez
Manager - Management Consultant
Massimo Brebbia
Chief Operating Officer
Melinda Meskula
Consultant
Mohammad Ali
Head of Sales & Client Management
Mohammed Rahman
Contact Center Manager - Partners
Nawaf Zadjali
Customer Experience & Transformation Advisor
Pratyush Shastri CCXP
Director
Raees Pinjari
Director-Digital Business
Rezan Atel Manan
CEO & Founder
Ruba Khader
Chief Experience Officer
Sudipt Shah
Founder and CEO