Meet the Judges

Meet the Judges who will be bringing their industry knowledge and category specific skillsets to assess this year Awards Finalists. Of course we also take care to ensure there are no conflicts of interest and all Judges also sign a confidentiality agreement.

Many past entrants have found it beneficial to take part in judging to help with entry structure and content in future years. Of course you cannot judge in the same category as you or your company are entering but there are plenty of categories to get involved in to ensure that this doesn’t happen.

This page is constantly being updated as more Judges are approved to be part of the panels. Make sure you revisit it to discover more about our Judges.

If you are interested in becoming a Judge at the Awards why not visit our “Apply to Judge” page to find out more and to see whether you would benefit from joining the Judges below.


Anas Almarie

Director of Training


Ian Golding

Customer Experience Specialist


Balakrishna Murthy

Business Director


Akram H. Raffoul

Partner, Executive Director


Edward Matti

Managing Partner


Ghassan Younis

Marketing and Digital Consultant


Ahmed Aly Shaban

Senior Consultant in Prime Minister's Office of UAE.


Hesham Almekkawi

Founder and President


Ayesha Rashid

Customer Experience and Strategy Consultant


Sonia Bhatia Salmin

Global Head – Customer Centricity


Christina Dolding

Head of Customer Experience and Innovation


Ayman Jaber

Founder & Executive Creative Director


Craig Lee

Independent CX Advisor & Co-founder


Richard Rodwell

Partner, Executive Director


Helen Sell

Customer Experience and Service Design Consultant


Marcus von Kloeden

Managing Director


Daniel Ord

CCXP, Founder


Naveed Kashif

Director Corporate Services


Saif Jarad

Founder & CEO


Ismail Al Hammadi

Managing Director


Fahad Khalaf

CEO


Lina Yahya

Head of Service Excellence


Salah Al-Hidiq

Managing Director


Ahmad Al-Hidiq

Managing Director


Adnan Abd El Hady

Sr. Creative Strategist


Fady Younes

Operations Director


Rejil Kumar

General Manager


Waqas Piracha

Head - Service Operations


Stephen Kishore

Director - Customer Excellence


Heidi Struiksma

Independent HR Consultant