Tom Johnston
Director - Leadership Team
As a multi-award winning Operations Director and Board member, I have lead teams to deliver world-class CS and CX solutions for global brand leaders in the Travel, Hospitality, Home Electronics and Continuity Marketing sectors. As a level 7 Executive Coach and Mentor, I am focused on helping middle to senior managers become the CS and CX leaders of tomorrow, and I am excited to have the opportunity to meet many of them in Dubai in 2021
