Founder and CEO
Riadh Boukhris is a visionary entrepreneur devoted to advancing the field of customer service, founder and CEO of Blue Mena Group. 28 years of customer service excellence acceleration across all sectors: banking, government, healthcare, insurance, telecom, and retail. In 2016, Riadh founded XONA BLUE PARTNERS, a boutique advisory firm specialized in Telecom, Media and Technology in MENA, represented globally and based in San Francisco through Xona Partners. In 2000, Riadh incorporated ALTITUDE SOFTWARE MENA in Dubai Internet City, UAE. Since then he has been leading the company that is a global leader in Customer Interaction Management software within 18 countries around the world. Previously, over a period of 12 years, Riadh held several key international positions at Alcatel Telecom, including Managing Director of Alcatel Pakistan and Key Account Manager for the United Nations worldwide. He holds two Master degrees from the University of Nice, France, and he completed his business studies at INSEAD Business School. Key Account Manager for the United Nations worldwide. He holds two Master degrees, one in Computer Sciences and one in Electronics, from the Institute of Technology of the University of Nice, France, and he completed his business studies at INSEAD Business School.