Mohamad El-Hinnawi, CCXP
Partner - Experience Management and Digital Practice Leader
Mohamad El-Hinnawi, CCXP is a Customer and Digital Experience Expert and is Partner and Head of Experience Management and Digital Consulting practice at New Metrics. Mohamad has more than 16 years of experience in CX and digital transformation strategies, the voice of customer design, customer journey mapping, and channel optimization, with employment and consulting engagements in more than 10 countries and for clients in multiple industries. Mohamad is a regular Keynote Speaker on CX and Digital Transformation and has published many articles on designated platforms
