Ian Stokol
CX Program Lead
With a blend of BE, CX Management, UX Design and project management skills, Ian has worked with organizations leading teams to understand their customers’ desired outcomes and then plan, align, create and deliver customer-centric experiences. As one of the 2019 CX Impact Award Winners, CXPA Impact and iCXA 2020 Awards Judge, Ian continues to work with BE, SD, CX, HCD and Project Management, bridging the gap between organizational strategy and its implementation. He’s the CX Program lead at the City of Stonnington’s Council as well as a design league coach at the Interaction Design Foundation.
