Pratyush Shastri CCXP
Director
Pratyush is the founder of Toggll – a marketing and CX agency based in Dubai that helps organizations transform their customer experience. A seasoned customer experience professional, he specializes in helping organizations build products and services that deliver exceptional customer experience. In his 12+ years of experience, he has worked with customers from various sectors to deliver key projects in the areas of CX Strategy & Implementation, CRM Upgrade, Omni-Channel Customer Journey Mapping, Architecting VoC Programs, Contact Center Experience and CSAT/NPS Improvement.
