- Entry Deadline31st October 2018
- Finalists Announced08th November 2018
- Awards Finals and Ceremony22nd January 2019
THE ROAD TO BECOMING A CERTIFIED CUSTOMER EXPERIENCE PROFESSIONAL
Did you know that Customer Experience (CX) is now recognised globally as a profession? Have you ever wondered what it means to be Chief Customer Officer or Chief Experience Officer?
In the webinar he held, Ian Golding walked you through the six CCXP competencies – allowing you to understand the level of knowledge you need to possess to achieve the accreditation – as well as a description of the process to become a CCXP (Certified Customer Experience Professional).
Ian also shed the light on the two different ways he delivers knowledge transfer training in public courses or in house.
In case you missed the webinar, please fill out the form below and access your FREE webinar recording and presentation.