Here is the full list of winners from this year’s Gulf Customer Experience Awards.
Congratulations to everyone who triumphed - your incredible efforts are changing the CX world.
Special mention goes to the Overall Winner, Petromin Corporation - what an amazing result!
Many thanks to everyone who attended the Awards Ceremony - we hope to see you again next year!
Overall Winner
Petromin Corporation

Customers at the Heart of Everything
Gold Awards Winner
Virgin Mobile UAE

Silver Awards Winner
Zurich Internal Life
Bronze Awards Winner
Ministry of Municipal, Rural Affairs and Housing
CX in Times of Crisis
Gold Awards Winner
Petromin Corporation

Customer Happiness
Gold Awards Winner
Petromin Corporation

Best Patient Experience
Gold Awards Winner
MedCare Hospitals & Clinics

Digital Transformation
Gold Awards Winner
Ministry of Health and Prevention

Digital Transformation - Strategy
Gold Awards Winner
RAYA Customer Experience

Silver Awards Winner
Ministry of Industry and Mineral Resources - KSA
Best Use of AI/VR/AR in Customer Experience
Gold Awards Winner
Digital of Things

Best Omnichannel Customer Experience
Gold Awards Winner
Ministry of Industry and Mineral Resources - KSA

Best Employee Experience
Gold Awards Winner
Johnson Controls

CX Team of the Year
Gold Awards Winner
MedCare Hospitals & Clinics

CX Leader of the Year
Gold Awards Winner
Ministry of Health and Prevention - Maryam Khalifa Almuhairi
